This is a very exciting time to be joining Paradigm Housing Group. With 14,000 properties, a turnover of £115m and a substantial development and sales programme, we are making the most of our many opportunities in a challenging but rewarding environment.
We have a clear and ambitious view of where we are as an organisation and where we need to get to; providing more homes for people who need them by running an efficient and successful business.
Have you had experience of managing tenancies or working in lettings management previously or are you looking for the next step in your Housing Officer career? An excellent opportunity has arisen for an exceptional part-time Housing Officer to join our regional housing team in Chesham, which manages over 2,200 properties across Buckinghamshire and the surrounding areas. The properties we manage are a diverse tenure mix including traditional general needs housing, specialist learning difficulties and extra care schemes as well as shared ownership.
You will be the key point of contact in your nominated patch and you will be expected to deliver a high quality customer focused service including assisting customers with issues around tenancy sustainment and management, responding to and working on maintaining the quality of the estates on your patch. You will need to demonstrate that you are comfortable working with tenants, local authorities, partner agencies, and all other teams within the organisation to achieve joint goals. Your ability to develop relationships with all customers and stakeholders will be the key to your success in the team. You should be customer focused, sensitive and able to plan your time and a busy workload effectively. Experience of housing management is not essential but a positive attitude and customer focused approach is essential.
You will be working as part of a job share, so good communication skills are essential. You must have continual access to a car and possess a full current driving licence in order to carry out home visits. The role is a two day a week role, based in our offices in Chesham, Buckinghamshire with easy access to Chesham Metropolitan line tube station.
Closing date for applications: 1st June 2018
Please ensure your application demonstrates how you meet the person specification on the job description.
This is a great opportunity to join us at a time when you can have a real and personal impact on the future success of our business.
At Paradigm, whilst we work hard, we offer an attractive range of benefits and encourage everyone to grow with us. We welcome applicants from all sections of the communities we work in.
If you are interested in this position please apply via our website and include a CV, detailing in the cover letter how you meet the person specification.
Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification.
Paradigm Housing Group provides a wide range of housing and support services throughout the South, East Midlands and London. The group has been involved in social housing since 1988; Paradigm Homes (formerly Chiltern Hundreds) Charitable Housing Association Limited was the first large-scale stock transfer to take place in the country. The Group also includes Paradigm Commercial plc, Paradigm Maintenance Limited and Paradigm Development Services Limited.
The Group has a turnover of £101.2 million (2011/12 £74.8m) and total net assets of £973 million (2011/12 £916m).
Our 411 staff currently manage 12,844 homes (2011/12 12,456), however Paradigm is more than just a housing provider, it provides a range of care and support services to over 30,000 people. Our stock portfolio contains a diverse mix of tenures including; general needs, sheltered accommodation, affordable rent, shared-ownership (part buy-part rent), key worker housing, Foyer accommodation, supported housing and some private rental.
Paradigm has retained its preferred development partner status after having its four-year development offer accepted by the HCA This means that we will continue to provide new affordable properties to meet the current acute shortage of homes. Our housing development programme is expected to provide approximately 450 new homes in the coming year.
Paradigm is committed to developing sustainable homes and communities that have minimal impact on the environment. Birchway eco-community in Hayes, for local people on Hillingdon's housing register, has been completed and has won several awards. This is the first large-scale affordable housing project to attain Code Level 5 for Sustainable Homes in London and in the south. All our developments meet Code Level 3 and several large schemes are built to Level 4.